TOEIC 商業片語與慣用語
威威老師小提醒
TOEIC 片語幾乎全是「商業情境」用語：辦公室、會議、報告、客戶服務、財務、人資。這份檔案有 100 個 TOEIC 高頻片語，分 10 個職場主題。考前背熟，閱讀和聽力都會大跳級。
Topic 1: 辦公室日常（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| call in sick | 請病假 | She called in sick today. |
| clock in / out | 上班 / 下班打卡 | Please clock in by 9 a.m. |
| work overtime | 加班 | I had to work overtime last night. |
| take a day off | 請一天假 | Can I take a day off tomorrow? |
| on duty / off duty | 值班中 / 下班 | The receptionist is on duty. |
| on a tight schedule | 行程很滿 | I’m on a tight schedule today. |
| pull an all-nighter | 熬夜趕工 | She had to pull an all-nighter. |
| be tied up | 忙不可開交 | Sorry, I’m tied up all afternoon. |
| catch up on work | 趕進度 | I need to catch up on work. |
| cut someone some slack | 對某人放鬆一點 | Cut him some slack — he’s new. |
Topic 2: 會議與簡報（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| set up a meeting | 安排會議 | Let’s set up a meeting for Monday. |
| call a meeting | 召開會議 | The CEO called a meeting urgently. |
| adjourn the meeting | 結束會議 | We’ll adjourn the meeting at 5 p.m. |
| be on the agenda | 在議程上 | This issue is on the agenda. |
| bring up an issue | 提出議題 | I’d like to bring up an issue. |
| take minutes | 做會議記錄 | Lisa will take minutes today. |
| on the same page | 想法一致 | Are we on the same page? |
| think outside the box | 跳脫框架思考 | We need to think outside the box. |
| touch base with | 與…聯繫 | Let me touch base with the client. |
| circle back | 稍後再討論 | Let’s circle back to this point. |
Topic 3: 客戶服務（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| deal with a complaint | 處理客訴 | I had to deal with a complaint. |
| place an order | 下訂單 | I’d like to place an order. |
| process a refund | 處理退款 | We can process a refund today. |
| handle a request | 處理請求 | Sales will handle this request. |
| follow up on | 跟進 | I’ll follow up on your inquiry. |
| get back to someone | 回覆某人 | I’ll get back to you tomorrow. |
| be out of stock | 缺貨 | This item is out of stock. |
| on backorder | 待補貨 | This product is on backorder. |
| expedite shipping | 加急運送 | Could we expedite shipping? |
| honor a warranty | 提供保固 | We honor the warranty on all products. |
Topic 4: 財務與會計（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| balance the books | 結算帳目 | Accounting balances the books monthly. |
| break even | 收支平衡 | The store finally broke even. |
| in the black / red | 獲利 / 虧損 | We’re finally in the black. |
| cut costs | 削減成本 | We need to cut costs by 10%. |
| submit an expense report | 提交費用報告 | Please submit your expense report. |
| process payment | 處理付款 | We’ll process payment on Friday. |
| issue an invoice | 開發票 | I’ll issue an invoice by tomorrow. |
| settle an account | 結算帳戶 | Please settle your account by month end. |
| transfer funds | 轉帳 | We’ll transfer funds today. |
| come within budget | 在預算內 | The project came within budget. |
Topic 5: 人資（HR）（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| fill a position | 填補職缺 | We need to fill the marketing position. |
| hire someone on the spot | 當場錄用 | She was hired on the spot. |
| lay someone off | 解雇（裁員） | The company had to lay off 50 workers. |
| let someone go | 解雇（委婉） | We had to let him go. |
| be promoted to | 升遷 | He was promoted to manager. |
| step down | 下台 / 退位 | The CEO will step down next year. |
| submit a resume | 提交履歷 | Please submit your resume by Friday. |
| conduct an interview | 進行面試 | We’ll conduct interviews next week. |
| negotiate a salary | 協商薪水 | He negotiated a higher salary. |
| draw up a contract | 起草合約 | Legal will draw up the contract. |
Topic 6: 銷售與行銷（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| launch a product | 推出產品 | We’ll launch the product next month. |
| roll out a campaign | 開始行銷活動 | The team will roll out the campaign. |
| target audience | 目標客群 | Identify your target audience first. |
| boost sales | 提升銷售 | This will boost sales significantly. |
| gain market share | 獲得市場份額 | We gained market share in Q3. |
| stay ahead of competitors | 領先競爭對手 | We must stay ahead of competitors. |
| on sale | 特價中 | All electronics are on sale. |
| at a discount | 折扣 | I bought it at a 30% discount. |
| buy in bulk | 大量採購 | We buy in bulk to save money. |
| outsell competitors | 銷售超越對手 | Our product outsells competitors. |
Topic 7: 生產與物流（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| meet a deadline | 趕上截止日期 | We must meet the deadline. |
| miss a deadline | 錯過截止日期 | If we miss this deadline, we lose the contract. |
| be behind schedule | 進度落後 | The project is behind schedule. |
| be ahead of schedule | 進度超前 | We’re ahead of schedule for once! |
| place a rush order | 急件訂單 | Customer wants to place a rush order. |
| ship out | 出貨 | We’ll ship out the order today. |
| scale up production | 擴大生產 | We need to scale up production. |
| stockpile inventory | 囤積庫存 | They stockpile inventory before holidays. |
| track a shipment | 追蹤包裹 | Customers can track their shipments online. |
| handle with care | 小心輕放 | This package needs to be handled with care. |
Topic 8: 商務談判（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| strike a deal | 達成協議 | We finally struck a deal. |
| close a deal | 成交 | The salesperson closed the deal. |
| seal the deal | 敲定交易 | Let’s seal the deal tomorrow. |
| walk away from a deal | 放棄交易 | They walked away from the deal. |
| bring to the table | 提出（建議） | What can you bring to the table? |
| drive a hard bargain | 殺價殺得很兇 | She drives a hard bargain. |
| meet halfway | 折衷 | Can we meet halfway on the price? |
| sweeten the deal | 加碼讓交易更吸引人 | Let’s sweeten the deal with extras. |
| come to an agreement | 達成協議 | We came to an agreement. |
| back out of a deal | 反悔退出 | He backed out of the deal. |
Topic 9: 商務旅行（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| go on a business trip | 出差 | I’m going on a business trip to Tokyo. |
| make a reservation | 訂房 / 訂位 | Please make a reservation at the hotel. |
| check in / out | 辦理入住 / 退房 | We’ll check in at 3 p.m. |
| get a connecting flight | 轉機 | I need to get a connecting flight. |
| be stranded at the airport | 滯留機場 | We were stranded at the airport for 6 hours. |
| pack light | 輕裝 | I always pack light for short trips. |
| be on standby | 候補 | I’m on standby for an earlier flight. |
| lay over | 過境停留 | We have a 3-hour layover. |
| submit travel expenses | 提交差旅費 | Don’t forget to submit your travel expenses. |
| per diem | 每日津貼 | The company provides per diem for travel. |
Topic 10: 商務溝通慣用語（10 個）
| 片語 | 中文 | 例句 |
|---|---|---|
| I’ll get back to you | 我會回覆你 | ”I’ll get back to you by tomorrow.” |
| let’s keep in touch | 保持聯絡 | ”Nice meeting you. Let’s keep in touch.” |
| off the top of my head | 隨口說說 | ”Off the top of my head, around $5,000.” |
| off the record | 不對外說 | ”Off the record, the merger is delayed.” |
| a heads up | 預先通知 | ”Just a heads up — the boss is coming.” |
| a ballpark figure | 大概數字 | ”Can you give me a ballpark figure?“ |
| the ball is in your court | 看你的決定 | ”The ball is in your court now.” |
| read between the lines | 看出言外之意 | ”You need to read between the lines.” |
| on the back burner | 暫緩處理 | ”We put that project on the back burner.” |
| a win-win situation | 雙贏 | ”This is a win-win situation for both.” |
練習題（30 題）
Section A: 選出正確片語（15 題）
Q1. I had to _______ last night to finish the report. (A) call in sick (B) pull an all-nighter (C) take a day off (D) clock out
Q2. Sorry, I’m _______ all afternoon. (A) on duty (B) tied up (C) off duty (D) on standby
Q3. Let’s _______ next Monday at 10 a.m. (A) set up a meeting (B) adjourn the meeting (C) take minutes (D) call off
Q4. I’ll _______ the client to discuss the proposal. (A) clock in (B) touch base with (C) call a meeting (D) bring up
Q5. This product is currently _______ . (A) on sale (B) on backorder (C) in the red (D) at the bargain
Q6. We need to _______ by 10% this quarter. (A) cut costs (B) break even (C) settle accounts (D) draw up
Q7. Sarah was _______ to senior manager last week. (A) laid off (B) let go (C) promoted (D) hired
Q8. We must _______ to launch on schedule. (A) miss the deadline (B) meet the deadline (C) be behind (D) ship out
Q9. _______ , the project is going well. (A) Off the record (B) Off the top of my head (C) On the back burner (D) On standby
Q10. Can you give me _______ for the budget? (A) a heads up (B) a ballpark figure (C) the ball in your court (D) cold feet
Q11. The negotiation ended in _______ for both parties. (A) a win-win situation (B) a deal-breaker (C) a heads up (D) the back burner
Q12. We should _______ on the price to close this deal. (A) walk away (B) meet halfway (C) back out (D) drive a hard bargain
Q13. I’ll _______ as soon as I have an update. (A) get back to you (B) keep in touch (C) read between the lines (D) take minutes
Q14. Sales _______ in the holiday season. (A) cut costs (B) boosted (C) target audience (D) outsell
Q15. We’re finally _______ this quarter. (A) in the black (B) in the red (C) at the bargain (D) on the back burner
Section B: 中翻英（10 題）
Q16. 我必須加班完成這個專案。 → I have to work overtime to finish this project.
Q17. 行銷部召開緊急會議。 → Marketing called an emergency meeting.
Q18. 請於月底前結算帳戶。 → Please settle your account by the end of the month.
Q19. 我們達成了交易！ → We struck a deal!
Q20. 公司因疫情裁員了 100 人。 → The company laid off 100 employees due to the pandemic.
Q21. 我們必須跟上競爭對手。 → We must stay ahead of competitors.
Q22. 請追蹤我的包裹。 → Please track my shipment.
Q23. 預先告訴你：老闆很生氣。 → Just a heads up — the boss is angry.
Q24. 這項計畫被暫緩處理。 → This project has been put on the back burner.
Q25. 球在你那邊了（看你決定）。 → The ball is in your court now.
Section C: 商業情境應用（5 題）
Q26. 你怎麼跟客戶委婉說「我會回覆你」？ → “I’ll get back to you by [time].”
Q27. 你怎麼跟同事說「先告訴你一聲」？ → “Just a heads up: [info].”
Q28. 你怎麼跟主管說「我今天請病假」？ → “I need to call in sick today.”
Q29. 你怎麼形容「這對雙方都好」？ → “This is a win-win situation.”
Q30. 你怎麼跟對方說「我們各退一步」？ → “Can we meet halfway on this?”
解答（Section A）
| 題號 | 答案 |
|---|---|
| 1 | (B) pull an all-nighter |
| 2 | (B) tied up |
| 3 | (A) set up a meeting |
| 4 | (B) touch base with |
| 5 | (B) on backorder |
| 6 | (A) cut costs |
| 7 | (C) promoted |
| 8 | (B) meet the deadline |
| 9 | (A) Off the record |
| 10 | (B) a ballpark figure |
| 11 | (A) a win-win situation |
| 12 | (B) meet halfway |
| 13 | (A) get back to you |
| 14 | (B) boosted |
| 15 | (A) in the black |
4 週背片語計畫
| 週 | 主題 | 每天 |
|---|---|---|
| 1 | Topic 1-3（辦公室、會議、客服） | 5 個新片語 + 例句 |
| 2 | Topic 4-6（財務、HR、行銷） | 5 個新片語 + 例句 |
| 3 | Topic 7-9（生產、談判、旅行） | 5 個新片語 + 例句 |
| 4 | Topic 10（慣用語）+ 總複習 | 5 個新片語 + 應用 |
威威老師的最後叮嚀
TOEIC 片語的黃金法則：情境記憶。
不要當英文片語在背，要當「商務情境的固定表達」在背。
❌ 錯誤學法：背 "in the black" 是「在黑色裡」 ✅ 正確學法：想像看財報，黑色字 = 獲利TOEIC 600 分 = 認得 50 個商業片語 TOEIC 800 分 = 主動使用 80 個商業片語 TOEIC 950 分 = 100+ 個片語都能在情境中正確使用
加油！威威老師相信你做得到！